Replying to @xEliteAssassin
Please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^DS

Apr 24, 2019 · 3:12 PM UTC

1
Replying to @MojangSupport
I have already sent an email describing what is going on, with a picture of the notification and have not gotten a response since I sent the picture.