@MojangSupport I sent you a support ticket on the 4th of march, it now says on your site that you are handling tickets from the 5th of march and I STILL haven't received a response to my ticket regarding my stolen minecraft account. When will I actually hear back from you?
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Replying to @Lillysqueaks
Hi. Do you have a case number you can share with us? ^RR

Apr 2, 2019 · 7:30 AM UTC

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Replying to @MojangSupport
#2623531 Though now I can get back into my account. Password reset didn't work for which was concerning. I tried it again 4 days later and still nothing. My e-mail had been hacked and used and so I assumed it was stolen. Turns out password reset didn't work. But worked yesterday
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You're welcome to close the support ticket now, sorry for inconveniencing you.