@MojangSupport @Minecraft I’ve purchased a skin for my daughter through her iPhone for the app and it’s been paid for and been deducted from her iTunes account but it’s not on her app and just keeps saying downloading may take a while??? Any help please?
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Replying to @maxinewarren
Sorry to hear that. Does the app say that you already own the skin? Please visit help.mojang.com/customer/en/… for more info. ^AT

Mar 12, 2019 · 7:51 AM UTC

1
Replying to @MojangSupport
No it’s not in there, we click to buy it again and says already purchased so going to restore it for free and then just keeps loading.