@MojangSupport When will you do support emails from February 10th? It says your doing them from Jan 22nd on the when will I hear back page...
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Replying to @LemmorNiwe
Yes, we have a three week backlog right now. Around 20000 emails in our backlog. Sorry for the wait. ^DS

Feb 14, 2019 · 8:39 AM UTC

1
Replying to @MojangSupport
Ah I see, I take it there’s a slim chance if you guys possibly looking into a Minecraft account re-activation case of mine before the wait period if I gave you some info on how to find the case? If not it’s all fine.