@MojangSupport Hi, my son has just accidentally redeemed a Starter pack and a creators pack on the adult account on the Xbox which nobody uses (as I'm not a gamer). Is it possible to transfer it to his gamertag instead? I was advised by Microsoft you could do this as he's upset.
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Replying to @msglug
This is not something we can provide support for over Twitter. We'll try to get to each case as soon as possible however. ^PS

Jan 15, 2019 ยท 1:16 PM UTC

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Replying to @MojangSupport
That will be hard to do as I have been unable to provide any information. You STILL haven't given me a simple email address to send it to! ๐Ÿ™„