@MojangSupport Hi, my son has just accidentally redeemed a Starter pack and a creators pack on the adult account on the Xbox which nobody uses (as I'm not a gamer). Is it possible to transfer it to his gamertag instead? I was advised by Microsoft you could do this as he's upset.
6
1
Replying to @msglug
We try to reply as soon as possible. For more info, please see help.mojang.com/customer/en/โ€ฆ. Thanks for your patience. ^PS

Jan 15, 2019 ยท 7:10 AM UTC

1
Replying to @MojangSupport
It takes 10 days to supply an email address?! So that I can send the information? So that you can then consider the actual problem? Wow!