I need help! @MojangSupport
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Replying to @dxnniiis_z
Please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^PS

Jan 14, 2019 · 7:36 AM UTC

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Replying to @MojangSupport
Yes, I've already filled in twice, and I no longer have the Transactions ID