@MojangSupport Hi, my son has got a new computer. When trying to get onto minecraft it lets him log in with his username and password but that says he had to buy the game again? It shouldn’t do this, any ideas of how to solve the problem ?
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Replying to @DavidNiece
In that case, please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^CE

Dec 27, 2018 · 10:39 AM UTC

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Replying to @MojangSupport
Im afraid we don’t have the transaction details as it was around 7 years ago it was purchased. So I can’t complete that form.