Can't get into Realms on Minecraft: Java Edition? Due to GDPR (minecraft.net/privacy/gdpr/ ) users under the age of 16 need parental consent to play on Realms. To set up parental consent on an account, visit minecraft.net/update-account.
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Did you receive an email with a case number? If not, then we have not received your support ticket, please try again ^AH
Dec 16, 2018 · 11:06 AM UTC