@MojangSupport I have a family member who purchased a Nintendo Switch Online subscription, yet Minecraft (this game only) keeps acting like they don’t have a subscription and can’t play online?
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Replying to @PixlPixel
Are you using a Microsoft account for the online connection? Please make sure that it has no online restriction settings ^AH

Sep 22, 2018 · 10:27 AM UTC

1
Replying to @MojangSupport
They don’t have a Microsoft account set up or logged in. Just a Nintendo account.