@MojangSupport I contacted Mojang Support by email days ago about someone stealing my old Minecraft account and migrating it to their own Mojang account. Is there any way I can speed up this process? I get the feeling they're emailing the new Mojang account email rather than me
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Replying to @MahDryBread
We try to reply as soon as possible. For more info, please see help.mojang.com/customer/en/…. Thanks for your patience. ^PS

Sep 11, 2018 · 5:57 AM UTC

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Replying to @MojangSupport
Problem is I'm not sure I'll get a reply. Because the stolen account was migrated to someone else's Mojang account, I'd imagine the email on that account is different. When filling out the support ticket I could only enter my own email as the account email, so the email and 1/2
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- the transaction ID aren't going to match. The original transaction was on my email and my account, but the person who stole it migrated it to a Mojang account and changed the email. If you check original email with the ID, it will match. If you check current, it won't.
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