@MojangSupport How long does it take to receive account help? I sent a customer ticket on August 7th, 2018. It's almost an entire month since the initial e-mail. What do we need to do to get help!?
3
Replying to @SeanConw1
Please provide us with your case number so that we may investigate. ^PS

Sep 4, 2018 · 6:08 AM UTC

1
Replying to @MojangSupport
I'm not owed special treatment over others just because I've complained online. Please just respond to your tickets in a timely matter.