@MojangSupport How long does it take to receive account help? I sent a customer ticket on August 7th, 2018. It's almost an entire month since the initial e-mail. What do we need to do to get help!?
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Replying to @SeanConw1
We try to reply as soon as possible. For more info, please see help.mojang.com/customer/en/…. Thanks for your patience. ^PS

Sep 3, 2018 · 6:01 AM UTC

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Replying to @MojangSupport
AUGUST 7th MINUS AUGUST 18th. What is Calendar? How do I MATH?
Replying to @MojangSupport
Should I hand write a letter and send it to Europe? It would probably be faster, or should I just expect a response sometime in October?