@MojangSupport Hey fellas need support on my Realms server. Tried to Restore to a previous backup version, it times out, and then starts creating MASS BACKUPS EVERY SECOND that threaten to push my good restore off the backup queue entirely. This is a map with 1000s of man hours.
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Hi. Sorry to hear that. Please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^RR
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Thank you for the response! Sincerely appreciated.
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Your site indicates "We're currently replying to cases received on August 13." I seriously hope you don't intend to charge me for a service I can expect to wait 2 weeks for assistance with. That said, my ticket has been submitted and I hope to hear back soon.
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Replying to @ultrafetzig
The compensation is manual. The recurring charge amount cannot be edited by us. ^DS

Aug 28, 2018 · 11:24 AM UTC