@MojangSupport I purchased Minecraft from Google play store and did family share to install it on my son's android device. It has worked fine for months until today when it now claims he doesn't have a valid license. Any suggestions to get this fixed without losing his progress?
2
Replying to @geoffccampbell
JIRA was down previously, but the link should be working now. ^CE

Aug 27, 2018 · 2:42 PM UTC

1
Replying to @MojangSupport
The link works now, thanks. My issue appears to have resolved itself and he can play again. That thread suggests many other users are still experiencing the same issue with no workaround. I suppose it is a matter of time before the issue resurfaces for us.