@MojangSupport There's an unresolved bug that renders connection to a purchased java 1.13 realm impossible (bugs.mojang.com/browse/REALM…). Can we expect a fix in 1.13.1, and are there any plans to compensate or refund owners of a realm affected by this glitch until it is fixed?
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We can sadly not assist with this from here, please wait for the developers to look into the bug ^AH
Aug 16, 2018 · 8:32 AM UTC