@MojangSupport Excuse me, my xbox id: MaoJun Cat, its realm is closed, and there is no open option, can you help me?
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Replying to @ZengJiaSong
Please make sure that you have a stable connection and that your Xbox live account does not have multiplayer restrictrions^AH

Aug 5, 2018 · 10:31 AM UTC

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Replying to @MojangSupport
No,I am in this situation after failing to close the field.