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My account information is complete, I'm unable to connect to my realm or my boyfriend's realm. Stuck on Connecting screen. I closed, reopened, rebooted, and neither will connect. 26 Mbps up and down, 29 ms ping, 2 ms jitter. My connection isn't the problem.
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Replying to @LiveFreeNV
Please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^CE

Jul 31, 2018 · 7:10 AM UTC