@MojangSupport I've bought minecraft a long time ago and when the windows 10 version got released i downloaded it. however after resetting my laptop I am no longer able to download it. Its not in my Store downloads and the redeem code doesn't work. what can i do to get it back?
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Replying to @BigDragonFur
Hi, Please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^CB

Jul 26, 2018 · 6:15 AM UTC