@MojangSupport hello! I am having problems accessing my skin pack on other platforms. I have purchased the Minecraft story mode skin pack on iOS but it has not transferred to other platforms like my other purchases have. Might there be something to do to fix this?
4
Replying to @Smurgen
I'm sorry to hear that, please try logging out and back into the Xbox live account on the other platform ^AH

Jun 23, 2018 · 7:59 PM UTC

1
Replying to @MojangSupport
Yes I have. All my other purchases appear, just not the story mode skin pack. That only appears on my phone.