Replying to @princeofpugs
In that case, please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^JH

Jun 15, 2018 Β· 7:41 AM UTC

1
Replying to @MojangSupport
See, the thing is, I bought Minecraft about 5 years ago, and don’t have access to the Transaction ID. What then?