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May 25, 2018 · 4:14 PM UTC

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Replying to @MojangSupport
Is there any fix to update 1.6.1. On the Nintendo Switch any world that has the Mario Mash-up resource pack that was created before the 1.6.1 says " There was a problem loading this world. " We don't want to lose 2 years of progress.
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If you think you've found a bug, please visit help.mojang.com/customer/por… and report it so that the developers can see. ^AH
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Replying to @MojangSupport
Hello I am dealing with a major problem I have tried getting taken no support from Xbox support with your phone number and colluding I need help with some certain important questions on this reason please respond thank you
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I'm afraid I don't understand. Can you please clarify the issue so that we can assist? ^DS
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Replying to @MojangSupport
@MojangSupport For the past few days, Ive been locked out of my account. I have no idea what to do. I did try resetting my password, as well as email support. But I haven't gotten any response, and even though I'm putting in the correct credentials, I can't log in.
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I'm sorry to hear that. For help with account issues, please visit help.mojang.com/customer/en/… ^JH
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Replying to @MojangSupport
Hello Mojang! I recently had some issues getting into my account- and requested to change my email.. it said successful but when I went to the confirmation email it said the transaction couldn’t be made?? Please DM me if I missed something 😂🙏
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Sorry to hear this. Please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^JH
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Replying to @MojangSupport
Having trouble joining my Realm since 2pm pacific standard time.
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Sorry to hear this. The problem you've described sounds like it may be a temporary issue and should have been resolved now. ^JH
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