Can't get into Realms on Minecraft: Java Edition? Due to GDPR (minecraft.net/privacy/gdpr/ ) users under the age of 16 need parental consent to play on Realms. To set up parental consent on an account, visit minecraft.net/update-account.

May 25, 2018 · 4:14 PM UTC

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Replying to @MojangSupport
Hello, recently i stopped being able to log-in my minecraft account, I tried to change the password but since I used a yahoo account I can't receive the email(I have access to the yahoo email linked to my minecraft account). I tried contacting support but i didn't got any replies
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Sorry about the long delay you're experiencing! We try to respond to tickets as quickly as possible in the order they were received, and appreciate your continued patience! ^SA
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Replying to @MojangSupport
@MojangSupport Can you help me? I bought Minecraft with a code on my my first PC but when I try to go to the Microsoft store it say I have to buy it. I logged in and it still says the same thing.
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For technical help, please visit our Help site help.minecraft.net/hc/en-us. ^JS
Replying to @MojangSupport
Every time I try and download Minecraft Java edition I get the error code 2318 and it doesn't let me download it can you give some ideas on how to fix it I looked it up and nothing had a straight answer.
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Hey there! We're sorry to hear about the tech issue you're running in to. Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^PT
Replying to @MojangSupport
hi my name is Rafael and i want to play minecraft in windows 10, but them tell me i need to buy the game again but i already bought the game. But i need a redeem code and i don´t know how to get it, where i get it
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Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^RL
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Replying to @MojangSupport
Hello I haven't been able to get my account back for a few years now and i was wondering if there was any way to get it I did the forgot password but didn't get the email and the password/username didn't work, my account was (Awesomenick630) and email was (Menick630@yahoo.com)
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No worries! Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID in your response to us, if possible. ^AS
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