Can't get into Realms on Minecraft: Java Edition? Due to GDPR (minecraft.net/privacy/gdpr/ ) users under the age of 16 need parental consent to play on Realms. To set up parental consent on an account, visit minecraft.net/update-account.

May 25, 2018 · 4:14 PM UTC

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Replying to @MojangSupport
Hello. I've brought this up on the other Mojang account, but I didn't know which one would actually help so I'm bringing it up here. My friend is currently trying to purchase Minecraft Java Edition on Minecraft.net, but it keeps coming up with an error. She's tried -->
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Hi. Sorry to hear that. For help with purchasing issues, please visit help.mojang.com/customer/por… ^RR
Replying to @MojangSupport
Hey, for some reason my Realm is not setting up, I have purchased the subscription and it displays a message like: "Purchase was successful, but the realm cannot be create. We will create it as soon as possible, come back later.". Any idea on what's going on?
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Please contact us at help.mojang.com/customer/por…, so that we can look further into your case. ^AT
Replying to @MojangSupport
everytime i try to join my friend @derpywalrus123’s fuego minecraft world it gives me a homo message saying “unable to connect to world” like the fuck is that shit? i’m just trying to cop some diamonds from a cave ya dig? please help me.❌🧢
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Replying to @MojangSupport
Trying to set up parental consent, the payment page gets stuck at "Placing order". Browser dev tools console shows JS code errors from your payment plugin. Can you fix the errors so that I can proceed with the payment?
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Replying to @MojangSupport
PS4 Servers???
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If you'd like to submit a suggestion, please visit help.mojang.com/customer/por… ^FS