Can't get into Realms on Minecraft: Java Edition? Due to GDPR (minecraft.net/privacy/gdpr/ ) users under the age of 16 need parental consent to play on Realms. To set up parental consent on an account, visit minecraft.net/update-account.

May 25, 2018 · 4:14 PM UTC

874
48
23
398
Replying to @MojangSupport
Tried submitting a support request when I press "send" it brings me back to the box that allows me to enter an email address. Gg mojang.
2
Thank you for contacting us. Are you currently logged into your account? If so, please try to submit your request via a differen
1
1
Replying to @MojangSupport
I need help my mobs keep Disappearing off my buildplate for some reason and I have no hostile mob or lava on it yet. I bought 16x16 build plate that came with a muddy pig and it disappeared with another muddy pig and 2 cluckrooms that I collected plz help me
2
Replying to @MojangSupport
i can't use my realms, i have far more than 16 years old, is there a problem with the realms apart of the GDPR problem
1
1
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. ^JR
Replying to @MojangSupport
i can’t import or create any worlds in bedrock. says i have no storage left yet on 4j it says i have well over half of my storage left. help??
2
Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. ^RL
1
Replying to @MojangSupport
Ps4 Bedrock issue: A friend of mine keeps trying to join my world but keeps getting this screen that just won't load and stays like that loading for hours, it's only them and others can join, any help with this? I've already reported this to the Mojang bug website.
1
1
I'm sorry to see that you're having problems connecting with your friends. That said, please visit and report this issue at bugs.mojang.com/secure/Dashb… for a possible solution. ^EG
1
1