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May 25, 2018 · 4:14 PM UTC

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Replying to @MojangSupport
I know my username but I don’t know the email or passcode associated with it. Where do I start in retrieving that information?
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Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. ^JR
Replying to @MojangSupport
I'm on Nintendo Switch and I have trouble loading into cross platform worlds, every time I try to join, it says "Unable to connect to world." or it kicks me out of their world to say that after a while and I can't join back, but servers work perfectly fine, please help.
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While this is most likely a temporary issue, please try logging out and back into your Microsoft (Xbox Live) Account in the game settings. For support from Nintendo, you can use this link here en-americas-support.nintendo… I hope this helps! ^SA
Replying to @MojangSupport
Hello, so, I purchased Minecraft from your website, waited 48+ hours and I'm kind of confused. What are the next steps after just dowloading Minecraft?
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Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^JR
Replying to @MojangSupport
this doesn't apply to me but I cannot get back into my account because of security questions I set how do I reset them/remove them?
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Provided you have access to the account email, you can reset security questions on the account settings page here account.mojang.com/me/settin… If you need help with account recovery, you can contact us here help.minecraft.net/hc/en-us/… with as much account info as possible...

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Replying to @MojangSupport
Hello I got directed to you by Microsoft support. Late Jan 2020 my friend gave me a code for 3500 minecoins i redeemed it but it didn't show up in my account. I tried to find out why but i couldn't. Please contact me via shamiriyez@gmail.com Plz read my next tweet
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Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. ^JR
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