Can't get into Realms on Minecraft: Java Edition? Due to GDPR (minecraft.net/privacy/gdpr/ ) users under the age of 16 need parental consent to play on Realms. To set up parental consent on an account, visit minecraft.net/update-account.

May 25, 2018 · 4:14 PM UTC

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Replying to @MojangSupport
اريد ماين كرافت😥
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Hi. You can visit minecraft.net/store to make a purchase. ^DS
Replying to @MojangSupport
i'm over 16 but i still can't join .. pls help
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Hi, Please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^CB
Replying to @MojangSupport
I WISH THEY COULD RESPOND MY FRAKING EMAILS. ITS BEEN DAYS. THIS IS THE WORST SUPPORT SYSTEM ON THE PLANET.
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We try to reply as soon as possible. For more info, please see help.mojang.com/customer/en/…. Thanks for your patience. ^JH
Replying to @MojangSupport
if i have minecraft bedrock on pc i can not have minecraft java?
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In this case, you would need to purchase the Java Edition. You can visit our store at minecraft.net/store ^JH
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Replying to @MojangSupport
What does it look like if you aren't able to get in? I can get onto my realm, and in one of the three worlds there are no problems at all. In the other two worlds there is lots of lag and I constantly get stuck. Is it just my internet or do I need the parental consent?
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If you needed Parental consent, you would not be able to enter any Realm. Can you use the worlds on singleplayer mode? ^AH
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