Can't get into Realms on Minecraft: Java Edition? Due to GDPR (minecraft.net/privacy/gdpr/ ) users under the age of 16 need parental consent to play on Realms. To set up parental consent on an account, visit minecraft.net/update-account.

May 25, 2018 · 4:14 PM UTC

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Replying to @MojangSupport
hi mojang,I paid Minecraft java version successfully with Alipay,but the order on the web page shows the condition is unknown 😰
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Some payment methods, like pre-paid credit cards will not work on the Minecraft website. You'll initially receive a pending charge which is finalized when you receive an email containing your Transaction ID. For more information visit: help.minecraft.net/hc/en-us/… ^SA
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Replying to @MojangSupport
Hey, nobody wants to help me with my problem, maybe you can help me for some time I can't log in to my premium account and I don't get emails with reset password and I want to recover my account very much and I have been waiting 3 days please help :(
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Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^EG
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Replying to @MojangSupport
I paid for the game but we never recived it. Can you help me with that please?
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Some payment methods, like pre-paid credit cards will not work on the Minecraft website. You'll initially receive a pending charge, but this won't finalize until you receive an email with a Transaction ID. For more information visit: help.minecraft.net/hc/en-us/… ^SA
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Replying to @MojangSupport
I need help my account is saying I need to buy the full version of Minecraft but I bought it back in like December of 2019 maybe sooner and now it says player as my tag and launcher is telling me I need to rebuy
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It sounds like we may need to help you with account recovery. Please contact us at the link below, and provide as much information about your account as possible (username, email, Transaction ID, purchase date, etc.) help.minecraft.net/hc/en-us/… ^SA
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Replying to @MojangSupport
heelp i can't use the realms with friends
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For technical help, please visit our Help site help.minecraft.net/hc/en-us. ^JR
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