Can't get into Realms on Minecraft: Java Edition? Due to GDPR (minecraft.net/privacy/gdpr/ ) users under the age of 16 need parental consent to play on Realms. To set up parental consent on an account, visit minecraft.net/update-account.

May 25, 2018 · 4:14 PM UTC

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Replying to @MojangSupport
why would i need to do this when im far above 16 tho
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Is the correct age set on your Mojang account? Please contact us at help.mojang.com/customer/por… ^AH
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Replying to @MojangSupport
Will this be bedrock as well soon
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This is on the BedRock Editions by the Xbox live account ^AH
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Replying to @MojangSupport
Mojang help me plz
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How can we assist you? ^JH
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Replying to @MojangSupport
I don't have any parents email and I need it apparently
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It sounds like the age set on your account is under the age of consent for your location. ^JH
Replying to @MojangSupport
ok i just downloaded the game and as I press play it sais game crashed while intanilazing what should I do?
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I'm sorry to hear that, what Edition/Console are you using? ^AH
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