Can't get into Realms on Minecraft: Java Edition? Due to GDPR (minecraft.net/privacy/gdpr/ ) users under the age of 16 need parental consent to play on Realms. To set up parental consent on an account, visit minecraft.net/update-account.

May 25, 2018 · 4:14 PM UTC

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Replying to @MojangSupport
Hello @MojangSupport I wanted to play demo on Windows 10, downloaded the launcher, logged in with Mojang account and Java Edition started installing, but suddenly the speed went to like .01 MB/s. Speedtest.net said that my Wi-Fi speed is 40-50 mbit/s. What to do?
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For technical help, please visit our Help site help.minecraft.net/hc/en-us. ^JR
Replying to @MojangSupport
i wanted to buy windows 10 version of minecraft but when I made the account to do so and got onto minecraft it says Java instead. is there a way to swap it?
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Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^JR
Replying to @MojangSupport
hi,my friend can't enter in my and my friends' world, unlock the DM, please.
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For technical help, please visit our Help site help.minecraft.net/hc/en-us. ^JR
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Replying to @MojangSupport
Hi Mojang! I know this is a weird request, but I was wondering if I would be able to speak to a representative about the game. I have been waiting since November 2019, and I have gotten a response a while ago, but it was not what I needed. Please DM me for more details.
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Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^JR
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Replying to @MojangSupport
I bought Minecraft in 2011... I have to reBuy it ??? please I need answer
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Its possible we may need to help you with account recovery. Please contact us at the link below, and provide as much information about your account as possible (username, email, Transaction ID, purchase date, etc.) help.minecraft.net/hc/en-us/… ^SA
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