Can't get into Realms on Minecraft: Java Edition? Due to GDPR (minecraft.net/privacy/gdpr/ ) users under the age of 16 need parental consent to play on Realms. To set up parental consent on an account, visit minecraft.net/update-account.

May 25, 2018 · 4:14 PM UTC

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Replying to @MojangSupport
Hey, Mojang...for some reason when I try to log in to the Minecraft launcher, it wont let me log in...I've tried everything, using my emails, and my username, but..nothing seems to work, and I know i've put everything in correctly...can you give me info on why it won't work..?
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Hey there! For technical help, please visit our Help site help.minecraft.net/hc/en-us. ^PT
Replying to @MojangSupport
My launcher doesnt work at all. I have erased it and reinstalled it 3 times and nothing. Updated java etc etc... any ideas. And it is not a parental issue...
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For technical help, please visit our Help site help.minecraft.net/hc/en-us.
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Replying to @MojangSupport
Hi, i bought mc acc and its not purchased! I have a coupon to proof it on Qiwi pls help me!!!
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Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^PT
Replying to @MojangSupport
Some Bedrock servers are still down Pls fix
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I'm sorry you're having trouble with Realms! It's currently a temporary issue that we're hoping to get fixed soon. I would keep checking back in to see if your Realm is back up later on. Thanks for your incredible patience! ^AS
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If you'd like to submit a suggestion, please visit feedback.minecraft.net/hc/en…. ^CW
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