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May 25, 2018 · 4:14 PM UTC

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Replying to @MojangSupport
My Minecraft world on Xbox (it was the free version) it got deleted or something and it’s completely gone, is there anyway I could get it back?
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Replying to @MojangSupport
I did login at minecraft.net, and it said: Oops! An error prevented your request from being processed. Please try again. why and how to fix it?
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Hi. Please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^DS
Replying to @MojangSupport
@MojangSupport I got an email from you guys and I replied to it but I haven't gotten a response back? Do you know when you guys will reply back to my ticket because I responded
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We try to reply as soon as possible. For more info, please see help.mojang.com/customer/en/…. Thanks for your patience. ^DS
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Replying to @MojangSupport
I can't play Minecraft on any version. The game will load but it will get stuck on the Mojang loading screen and will not do anything else. Could you help me fix this?
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Please try to reinstall Minecraft: help.mojang.com/customer/por… ^DS
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Replying to @MojangSupport
Whats going on ?
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I'm sorry to hear about your problem. Please visit nintendo.com/consumer for help with this issue. ^DS
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