Can't get into Realms on Minecraft: Java Edition? Due to GDPR (minecraft.net/privacy/gdpr/ ) users under the age of 16 need parental consent to play on Realms. To set up parental consent on an account, visit minecraft.net/update-account.

May 25, 2018 · 4:14 PM UTC

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Replying to @MojangSupport
im not in the european union but i still can't play realms on Java edition ;-;
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In that case, for technical help, please visit help.mojang.com/customer/por…. ^TC
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Replying to @MojangSupport
I cant login to my account, i even waited 24 hours to try again but none of my accounts worked.and i KNOW its the password bc i logged in 2 days ago
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I'm sorry to hear that's happening! For help with account issues, please visit help.mojang.com/customer/en/… ^
Replying to @MojangSupport
How can I get old version of Minecraft updates
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Please send us an email at help.mojang.com/customer/por… and we will assist. Remember to attach your Transaction ID. ^km
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Replying to @MojangSupport
@MojangSupport I am trying to purchase Minecraft on my mac and it seems to keep giving me error once I am on the payment method, I have used several cards and still error. I'd be thankful for a reply to help me solve this problem out. thank you
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If you are still not able to make a purchase, you may be able to buy a Minecraft prepaid card. Visit minecraft.net/redeem/ for store locations. ^JS
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Replying to @MojangSupport
my info is up to date and i'm well over the age of 16 and own the realm and i still can not get in to the realm, plz help
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We apologize for the inconvenience, but this is currently a known issue. The team is currently working on a fix that we hope to have out to everyone as soon as possible. Thank you for your patience while we work on the solution! ^CW
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