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May 25, 2018 · 4:14 PM UTC

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Replying to @MojangSupport
Hey; I want to buy Minecraft but I dont know which version will fit better to me. If I buy Windows 10 at Mojang Website, can I download Minecraft in all my devices? PC and Android cellphone ?
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You may use the Windows 10 version on different PCs, however, you will still need to purchase the game on other devices such as Android. The Bedrock version is crossplay compatible, too! Hope this helps! ^SP
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Replying to @MojangSupport
I need to ask do I have to buy a Minecraft windows 10 edition if I own Minecraft digitally on my Xbox
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Hello! Yes, you would need to purchase both titles separately to enjoy them on both platforms. Hope this helps! ^SP
Replying to @MojangSupport
hello mojang I have a question, if I buy minecraft java edition and it is not going well, can you give me my money back?
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For more information about our refund policy, check out this article here: help.minecraft.net/hc/en-us/… Hope this helps! ^SP
Replying to @MojangSupport
I'm having trouble using Realms after recovering my account from years ago. I think I need to add a parent account or wait until next year to use Realms (I'm currently 15 now), is there any way to add a parent account so that I can actually update my account to use Realms?
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Please send us an email at help.minecraft.net/hc/en-us/… and we will assist. Remember to attach your Transaction ID. ^B
Replying to @MojangSupport
I press purchase and it won't work
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For help with purchasing issues, please visit help.minecraft.net/hc/en-us/….
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