Can't get into Realms on Minecraft: Java Edition? Due to GDPR (minecraft.net/privacy/gdpr/ ) users under the age of 16 need parental consent to play on Realms. To set up parental consent on an account, visit minecraft.net/update-account.

May 25, 2018 · 4:14 PM UTC

874
48
23
397
Replying to @MojangSupport
Did this change from under 13s to under 16s need consent? And is this being rolled out to all editions? Or is this -just- on JAVA realms?
2
1
3
This is for users under 16 years old, the Bedrock Editions have this as well ^AH
1
Replying to @MojangSupport
So what exactly is it asking me to do? I updated my account, i went to get "parental consent" and you want me to buy the game again apparently? and the GDPR thing if for the EU right? i'm in America. I'm thoroughly confused so please respond, thanks.
3
Please make sure that you are logged into your paid profile. Please contact us at help.mojang.com/customer/por… ^AH
Replying to @MojangSupport
My mom hasn't got the payment card that you require, is their an another way to pay?
2
Please contact us at help.mojang.com/customer/por…, so that we can look into your case further. ^AH
Replying to @MojangSupport
i want to update mcpe but im afraid it will delete my world
2
You can make a copy of the worlds if you feel uncertain. To find the save files, please see help.mojang.com/customer/por… ^AH
1
Replying to @MojangSupport
Hey, im thinking about uninstalling Minecraft because Playstation 4, Isnt receiving updates like Xbox. Is the aquatic update even coming?
2
1
All available info on game updates can be found at help.mojang.com/customer/por… ^CE
1
Load more