Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Please reach out to our Accounts team and they'll be able to help you! To keep your information secure, please complete our request form at msft.it/6014iZpQK so we can quickly and safely assist with your question! ^BT
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As of September 19, 2023, Minecraft Support is no longer able to assist with Mojang/Minecraft log in or other account-related issues as account migration has ended. Please see our Post-Migration Process FAQ for more info: msft.it/6018iZpow ^BT
Gotcha! In that case, I'd suggest reaching out to our support team so they can look into that further. To keep your information secure, please complete our request form at msft.it/6016iZpYq so we can quickly and safely assist with your question! ^BT
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We can have our Tech team take a look at it! To keep your information secure, please complete our request form at msft.it/6016iZH0M so we can quickly and safely assist with your question! ^BT
Please visit our bug report site to see if the problem has already been reported: msft.it/6018iZHlk. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report: msft.it/6011iZHlb ^BT
No worries! Our Realms team should be able to look into it if you make a ticket with them. To keep your information secure, please complete our request form at msft.it/6018iZGFu so we can quickly and safely assist with your question! ^BT
You should be able to change to your preferred non-piratey language by pressing the globe icon next to "Scribble..." (Options)! ^BT
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Can you provide a screenshot of what you're seeing when you try to log in? I'd be happy to help once I have a little more info. ^BT
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As of September 19, 2023, Minecraft Support is no longer able to assist with Mojang/Minecraft log in or other account-related issues as account migration has ended. Please see our Post-Migration Process FAQ for more info: msft.it/6017iXmn1 ^BT
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I'd suggest reaching out to our Tech team so they can take a peek at that. To keep your information secure, please complete our request form at msft.it/6013iXmOv so we can quickly and safely assist with your question! ^BT
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If you need help with those accounts, you'll need to reach out to Xbox. For assistance with your Microsoft account, please reach out to Microsoft Support at msft.it/6012iXmKE on Twitter, or through their help site directly: msft.it/6013iXmK1 ^BT
Gotcha! Our team can look if you reach out to our support team through a ticket. To keep your information secure, please complete our request form at msft.it/6018iXm1I so we can quickly and safely assist with your question! ^BT
Let's have our Tech team take a look! To keep your information secure, please complete our request form at msft.it/6013iXl7B so we can quickly and safely assist with your question! ^BT
Let's have our Accounts team take a look! To keep your information secure, please complete our request form at msft.it/6015iXlF1 so we can quickly and safely assist with your question! ^BT
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Hello! Minecraft Legends is not supported on macOS. The game is supported on Windows PC, Sony PlayStation 4 & 5, Nintendo Switch, and Xbox One/Series X|S. For more information, please see our FAQ: msft.it/6011iXKgh -AG
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Excellent, thank you! Please continue to correspond with the support agent in your ticket. Please let us know if there's anything else we can help you with. -AG
Hello! We cannot assist players with recovering Microsoft accounts, nor can we transfer purchases between Microsoft accounts. Please contact Microsoft Support for assistance recovering the account: msft.it/6019iXKXv -AG
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To keep your information secure, please complete our request form to our Accounts team at msft.it/6018iXKnr, so we can safely assist you! -AG
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Hello! Please write to us at msft.it/6012inIb6, thank you! -AG