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Redmond, WA
Joined January 2013
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Can you reach out to our Tech team so they can have a look? To keep your information secure, please complete our request form at msft.it/6014iTgqy so we can quickly and safely assist with your question! ^BT
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That's strange. Can you reach out to our Tech team so they can have a look? To keep your information secure, please complete our request form at msft.it/6012iTgoI so we can quickly and safely assist with your question! ^BT
Gotcha. Can you reach out to our Tech team so they can have a look? To keep your information secure, please complete our request form at msft.it/6011iTgWL so we can quickly and safely assist with your question! ^BT
Let's have our Tech team take a peek! To keep your information secure, please complete our request form at msft.it/6011iTby9 so we can quickly and safely assist with your question! ^BT
I'd suggest reporting it as a bug if you haven't done so already. Check this FAQ out on how you can do so: msft.it/6013iTwC1 ^BT
It's a known issue being investigated by our team, but I'm glad to hear that you were able to fix it. If you need help with your Marketplace items, I'd suggest reaching out to our specialists through a ticket. Please complete our request form at msft.it/6011iTZgD ^BT
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They'd have to reach out to Microsoft Support about that since we don't have access to their account management system. Please reach out to Microsoft Support at msft.it/6017iTZDv through their help site: msft.it/6018iTZDa ^BT
Gotcha. If you could, can you reach out to our Accounts team? To keep your information secure, please complete our request form at msft.it/6019iTnM3 so we can quickly and safely assist with your question! ^BT
Gotcha. Can you reach out to our Realms team so they can take a look? To keep your information secure, please complete our request form at msft.it/6014iTVvq so we can quickly and safely assist with your question! ^BT
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Please visit our bug report site to see if the problem has already been reported: msft.it/6014iTVHq. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report: msft.it/6015iTVHS ^BT
Are you able to restore the world to a previous backup? You might be able to recover your progress that way, but if not, then you may have run into a bug: msft.it/6014iTDio. If it hasn't been reported, here's how to submit a bug: msft.it/6015iTDiU. ^FF
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As of September 19, 2023, Minecraft Support is no longer able to assist with Mojang/Minecraft log in or other account-related issues as account migration has ended. Please see out Post-Migration Process FAQ for more info: msft.it/6013iTDXh. ^FF
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Let's have you reach out to our Technical experts to get a closer look at what's going on. To keep your information secure, please complete our request form at msft.it/6015iTDpT so we can quickly and safely assist with your question. ^FF
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One of our Technical specialists can assist you with this! To keep your information secure, please complete our request form at msft.it/6019iTDTZ so we can quickly and safely assist with your question. ^FF
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We understand that you have questions about a cape or would like to add a cape to your Minecraft account, but please be aware that Minecraft Support does not add capes to or remove capes from player accounts. Thank you for your understanding. ^FF
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Let's have you reach out to one of our Technical specialists to take a closer look at this. To keep your information secure, please complete our request form at msft.it/6012iTD3I so we can quickly and safely assist with your question. ^FF
If your friend no longer has access to their Microsoft account, we'd recommend contacting Microsoft Support for recovery options: msft.it/6019iT8QZ. We at Minecraft Support are unable to move the game or assist in the Microsoft account recovery process. ^FF
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