Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Updates usually take up to 24-48 hours to push through. If you're still not able to access Realms after that, make sure to reach back out to us! ^FF
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It looks like you're on an older version of the game; do you experience this issue on the latest version of Minecraft or only on version 1.7.10? ^FF
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To keep your information secure, please complete our request form at msft.it/6011iunav so we can quickly and safely assist with your question! ^FF
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Updates usually take up to 24-48 hours to push through. If you're still not able to access Realms/servers after that, make sure to reach back out to us! ^FF
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Then the update might not yet be available on your platform; updates can sometimes take 24-48 hours to fully roll out to every platform. ^FF
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Updates can sometimes take up to 24-48 hours to push through to your platform. If you're still unable to update the game after this, then please let us know. ^FF
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Minecraft should update automatically once the update is available on your platform. You can also check out our guide explaining how to manually update here: msft.it/6011iun5h. ^FF
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Minecraft should update automatically once the update is available on your platform. You can also check out our guide explaining how to manually update here: msft.it/6013iuuMc. ^FF
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Minecraft should update automatically once the update is available on your platform. You can also check out our guide explaining how to manually update here: msft.it/6010iuuzO. ^FF
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Minecraft should update automatically once the update is available on your platform, and this can sometimes take 24-48 hours. Check out our guide on how to manually update: msft.it/6014iuPhn. If you're still not able to access Realms after updating, please let us know. ^FF
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Let's have one of our Technical specialists take a closer look. Please complete our request form at msft.it/6016iuPv8 and be sure to include as much information about the issue as possible, including any troubleshooting steps you've already tried. ^FF
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Minecraft should update automatically once the update is available on your platform. You can also check out our guide explaining how to manually update here: msft.it/6017iuP51. ^FF
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Hey there, can you describe the issue that you're seeing with Realm on PlayStation? If there's any error messages, a screenshot or photo would be really helpful! ^FF
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We may be able to assist with this. However, since this is an account matter, please complete our request form at msft.it/6012iPFPr so that we can assist while keeping your information secure. -JL
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We are only able to assist the purchaser of the account, but if your friend is unable to access the game after their purchase, please have them submit a ticket so that we can securely take a look at their account. msft.it/6016iP0g8 -JL
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That's strange. I'd suggest reaching out to our Support team so they can have a look. To keep your information secure, please complete our request form at msft.it/6010iPZFq so we can quickly and safely assist with your question! ^BT
No worries. I'd suggest reaching out to our Support team so they can look into that for you. To keep your information secure, please complete our request form at msft.it/6013iPZkF so we can quickly and safely assist with your question! ^BT
If you're encountering issues with your Realm, please contact us at msft.it/6017iPDkt and we will assist as quickly as we can. -JL
So I'd definitely suggest making a back-up for your world just in case! I'd also suggest giving this FAQ a look: msft.it/6016iOC5I ^BT
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