Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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We're unable to comment on any future updates or features that are not publicly known at this time. All available info on game updates can be found at msft.it/60159vCEP. ^BT
To keep your information secure, please complete our request form at msft.it/60199v773 so we can quickly and safely assist with your question! ^BT
I'd suggest reaching out to our Realms team about this so they can take a closer look. To keep your information secure, please complete our request form at msft.it/60179v2OU so we can quickly and safely assist with your question! ^BT
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If you need help with post-migration, I'd suggest reaching to our team so they can help. Also, please see our Post-Migration Process FAQ for more info: msft.it/60159v2GZ ^BT
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Thanks for confirming that. As of September 19, 2023, Minecraft Support is no longer able to assist with Mojang/Minecraft log in or other account-related issues as account migration has ended. Please see our Post-Migration Process FAQ for more info: msft.it/60169vF2O ^BT
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Due to security and privacy policies, we are unable to disclose any information regarding Minecraft account activity. However, you should have received a migration same-day confirmation email on the address the Mojang account was associated with before migration. -JL
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At this time, we are unable to offer information or support for third-party Minecraft applications and/or websites. I suggest you reach out to the mod's creator if you're encountering issues using it -JL
If you are approaching the storage limit, we suggest you remove as many saved templates as possible. If this still doesn’t work, let us know: msft.it/60199vYfd -JL
Hi LJ, do you know if your daughter had already migrated her Mojang account, or if she has always used a Microsoft account to log into Minecraft? ^FF
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Bedrock doesn't have the ability to change the game version. As for the text input system, I'd suggest sending that to our Devs. msft.it/60109veNm ^BT
I understand your frustration, but It's true that you'll need to continue working this out with Microsoft Support if you need help with recovering the account details. We don't have access to their account management system. ^BT
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Not seeing any widespread issues, but we'd be happy to take a look for you. What's going on with your Realms? ^BT
Hey there, if you're still not seeing the cape from the Minecraft Live Mob Vote, please submit a ticket to Support: msft.it/60109vnLm. ^FF
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Hey there, if you're still not seeing the cape from the Minecraft Live Mob Vote, please submit a ticket to Support: msft.it/60129vnI8. ^FF
Hey there, if you're still not seeing the cape from the Minecraft Live Mob Vote, please submit a ticket to Support: msft.it/60159vna7. ^FF
Thanks for reaching out about the Twitch Collaboration for Minecraft Live! For more info on Minecraft Viewer Rewards on Twitch, check out our help article here: msft.it/60179vVbb. ^FF
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Thanks for reaching out about the Twitch Collaboration for Minecraft Live! For more info on Minecraft Viewer Rewards on Twitch, check out our help article here: msft.it/60129vVws. ^FF
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Thanks for reaching out about the Twitch Collaboration for Minecraft Live! For more info on Minecraft Viewer Rewards on Twitch, check out our help article here: msft.it/60179vVXc. ^FF
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I'd suggest reaching out to our support team so they can look into that for you. To keep your information secure, please complete our request form at msft.it/60159vTwN so we can quickly and safely assist with your question! ^BT