Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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No problem! If you do need additional help though, I'd suggest reaching out to our support so they can take a more in depth look. ^BT
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I'd still suggest reaching to our support team about this if you haven't done so already. Here's the link again if needed: msft.it/60169vTB4 ^BT
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As of September 19, 2023, Minecraft Support is no longer able to assist with Mojang/Minecraft log in or other account-related issues as account migration has ended which includes assisting with those capes. ^BT
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Please double-check that you're logging in using the correct credentials. If you believe you are, I'd suggest reaching out to our support team. Please complete our request form at msft.it/60109vrcY so we can quickly and safely assist with your question! ^BT
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You'd gotta reach out to Microsoft Support about this. For assistance with your Microsoft account, please reach out to Microsoft Support at msft.it/60119vrGZ on Twitter, or through their help site directly: msft.it/60129vrGw ^BT
We're not the Devs so we can't really give more insight, however I'd suggest keeping an eye on that page for more updates. Thanks for your patience in the meantime. ^BT
That's a neat idea! I'd suggest sending it over to our Feedback page if you haven't done so already! msft.it/60109QAz8 ^BT
As of September 19, 2023, Minecraft Support is no longer able to assist with Mojang/Minecraft log in or other account-related issues as account migration has ended. Please see our Post-Migration Process FAQ for more info: msft.it/60149QfCq ^BT
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Gotcha., thanks for letting me know! If you could, can you try reaching out to our Tech team so they can take a look? To keep your information secure, please complete our request form at msft.it/60169QFJq so we can quickly and safely assist with your question! ^BT
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I'd suggest reaching out to our Tech team about that. To keep your information secure, please complete our request form at msft.it/60179QIyl so we can quickly and safely assist with your question! ^BT
Glad to hear that you're interested! Here's some links to check out: the LinkedIn and the Microsoft career page: msft.it/60179QI1F
msft.it/60189QI12 ^BT
I'd suggest "Technical" and Game Crashes! If it needs something more specific, the agent can adjust for you. ^BT
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Can't give an estimated time since it tends to vary, but I assure you that you'll get a response as soon as possible. Thanks for your patience in the meantime! ^BT
Don't have an answer for you on the top of my head, but our Technical specialists should be able to help if you make a ticket. To keep your information secure, please complete our request form at msft.it/60149Qxqp so we can quickly and safely assist with your question! ^BT
Were you able to get it after all? If not, I'd definitely suggest making that ticket with our support team so they can look into it. ^BT
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I'd suggest reaching out to our Support team and they can take a look at that. To keep your information secure, please complete our request form at msft.it/60129Qxc0 so we can quickly and safely assist with your question! ^BT
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