Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
- Tweets 241,574
- Following 100
- Followers 478,593
- Likes 43
I'm not seeing a ticket number there. Could you provide it for me again? I'd be happy to help once I have it. ^BT
Huh! I'd suggest sending this right on over to our Tech specialists to they can take a look too. To keep your information secure, please complete our request form at msft.it/60109cfpu so we can quickly and safely assist with your question! ^BT
1
1
The game license doesn't transfer from one platform to another. If you want to play on PC, you'll have to repurchase on PC and your Android license will stay on Android. ^BT
You'll have to be online in order for everyone to play on LAN! IF you run into any issues with that, definitely let us know. ^BT
1
1
I'd suggest reaching out to our Support team so they can look into it in more depth. To keep your information secure, please complete our request form at msft.it/60119c0qS so we can quickly and safely assist with your question! ^BT
Let's have our Tech team take a look at that! To keep your information secure, please complete our request form at msft.it/60189c0kQ so we can quickly and safely assist with your question! ^BT
1
5
As of September 19, 2023, Minecraft Support is no longer able to assist with Mojang/Minecraft log in or other account-related issues as account migration has ended. Please see out Post-Migration Process FAQ for more info: msft.it/60189cx3C ^BT
Let's have our Tech team look at that. To keep your information secure, please complete our request form at msft.it/60189cxKw so we can quickly and safely assist with your question! ^BT
This is currently a known issue. The team is working on a fix that should help as soon as possible. Thank you for your patience while we work on a solution! ^BT
1
If someone stole your account, I'd suggest reaching out to Micorsoft support since we don't have access to their account management system. Please reach out to Microsoft Support at msft.it/60149cahE on Twitter, or through their site directly: msft.it/60159cah1 ^BT
1
I'd suggest providing updates to the bug page for our devs to see. Also, keep an eye on that thread too for any news that'd be able to provide. ^BT
You'd gotta reach out to Microsoft account about that since we don't have access to their account management system. Please reach out to Microsoft Support at msft.it/60189cas8 on Twitter, or through their help site directly: msft.it/60199casD ^BT
We'd be happy to look into it once we have more info. Do you have a ticket number? If so, send that over and we'll take a peek. ^BT
1
I'd suggest reaching out to our Support team so they can look into that. To keep your information secure, please complete our request form at msft.it/60139cagL so we can quickly and safely assist with your question! ^BT
Let's have our Tech team take a look! To keep your information secure, please complete our request form at msft.it/60159cadx so we can quickly and safely assist with your question! ^BT
2
I'd suggest reaching out to our Accounts team so they can take a look! To keep your information secure, please complete our request form at msft.it/60179cauR so we can quickly and safely assist with your question! ^BT
1
Hi there! Please write to us at msft.it/60149c942, so we can see if we can help you troubleshoot this! -AG
1
Good to hear! If it happens again (and if it doesn't resolve itself after a day), please don't hesitate to use our contact form on our site. Our Realms team will be happy to assist. -AG
1