Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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We at Minecraft Support cannot comment on the status of feedback submitted through the feedback site. We recommend revisiting the articles on creating great feedback (msft.it/60159e7pX) as well as the feedback posting guidelines (msft.it/60169e7pk). -AG
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To keep your information secure, please complete our request form to our Accounts team at msft.it/60199e7Pf, so we can safely assist you! -AG
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Hello. We at Minecraft Support are unable to comment on updates or provide information regarding the status of bug reports. We cannot provide an estimate as to when an issue will be resolved. -AG
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To keep your information secure, please complete our request form to our Accounts team at msft.it/60149eNBQ, so we can safely assist you! If you have received a ticket and are awaiting a reply, please provide us the ticket number, and we can take a look. -AG
We recommend writing to our Realms team at msft.it/60149e2Cn, so we can assist you further! -AG
Hello there! Can you clarify what is happening when you attempt to leave feedback? Are you encountering a technical issue? -AG
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Hello there! You mentioned that you had a ticket open with us and didn't get a response? Can you provide us with the ticket number that you received? -AG
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Hello! We recommend writing to our technical support team at msft.it/60119e2IJ, so we can assist you further! -AG
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Hello! I understand that such an experience can be frustrating. We recommend that you share your suggestions and feedback for Minecraft here: msft.it/60189e2aI. -AG
Due to policies, we can only assist with recovery of the account to the person to whom the account was originally registered to. However, if you have further questions about this case, please reach out in a ticket as that will be the best way for us to take a look at things -JL
Even if they do not know or have access to all the account information, our specialists may still be able to help. To keep their information secure, have your friend complete our request form at msft.it/60169el8y so that we can safely assist with their question!
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We'll need a Support agent to take a closer look at your account, so please be sure to submit a ticket to us through msft.it/60179ejHc! ^FF
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If you have multiple PSN accounts, make sure that you're using the correct Microsoft account info for each PSN. More info can be found at msft.it/60189eVa0. For help with PlayStation accounts or hardware, contact PlayStation support: msft.it/60199eVaF. ^FF
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Thanks for that! It looks like one of our agents has requested further information, so be sure to carefully read their response and reply to the email with the information that they're asking for. ^FF
Please visit our bug report site to see if the problem has already been reported: msft.it/60179eVYN. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report: msft.it/60189eVY4. ^FF
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Please visit our bug report site to see if the problem has already been reported: msft.it/60139eVcD. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report: msft.it/60149eVcE. ^FF
Thanks for that! It looks like one of our agents responded this morning. If you have any other questions or concerns, you can reply to the agent that worked on your case so they can continue assisting you there. ^FF
We aren't able to pass suggestion like this up to the developers directly, so I'd suggest submitting your change idea to our feedback site at msft.it/60149dCre -JL
We cannot comment on any future updates regarding usernames that are not publicly known at this time. If you have any other questions or concerns, let us know! -JL
We've been seeing a few other players run into this problem as well. For issues with the Microsoft site, please reach out to Microsoft Support at msft.it/60159dC3h on Twitter, or through their help site directly: msft.it/60169dCO6 -JL