Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
- Tweets 241,574
- Following 100
- Followers 478,593
- Likes 43
I'd suggest reaching out to our Support team and they should help you with getting your account back. Please send us an email at msft.it/60169XX1E we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT
1
Hello! We cannot perform account recoveries here. To keep your information secure, please complete our request form to our Accounts team again at msft.it/60119XDaD, so we can safely assist you! -AG
1
1
We recommend writing to our Realms Support team at msft.it/60149XDcn, so we can assist you further! -AG
1
If you're experiencing issues with creating a ticket (msft.it/60139XDi3), please try clearing your cache/cookies and perhaps trying with another browser/device. If your inquiry is not account-related, let us know, we'll do our best to assist. -AG
1
It looks like our account support agents are still working with you on your case. Please continue corresponding with them over email. Please note that we cannot assist players with account recoveries here. -AG
2
1
We'll need to take a closer at look at this for you, so please be sure to fill out our Support form at msft.it/60149nlkw and one of our specialists will respond as soon as possible. ^FF
Are you using an email address or a Java profile name to sign in? If you still have a Legacy Minecraft account, you'd need to use your profile name instead of your email. If it's still not letting you sign in, however, then please send us a ticket: msft.it/60149nlH6. ^FF
2
1
What happens when you click on the Log In button? Is it just unresponsive, or are you seeing any errors? ^FF
1
We're unable to offer support for mods or modded Minecraft games, but check out our guides going over general info on mods for Minecraft: Java Edition and addons for Bedrock: msft.it/60179nix5 & msft.it/60189nixg. ^FF
Are you seeing demo mode in the launcher? If so, that generally means you're signing in with an account that doesn't own a copy of Minecraft. Try signing in with any other emails you may have used, and let us know if you're still running into any issues. ^FF
1
I'm not sure I understand, do you have a Mojang account? If not, then you don't have to worry about migrating your account. All Minecraft: Java Edition accounts created after December 2020 use a Microsoft account, so only accounts created prior to that date have to migrate. ^FF
1
1
We are aware of intermittent Legends matchmaking issues. We're working on the issue, thanks for your patience.
12
3
2
68
To keep your information secure, please complete our request form to our Accounts team at msft.it/60149nB38, so we can safely assist you! -AG
1
We recommend writing to us at msft.it/60139nBKR, so we can assist you further! -AG
1
You can share your suggestions and feedback for Minecraft here: msft.it/60129nBJm. -AG
1