Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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To keep your information secure, please complete our request form to our Accounts team at msft.it/60189nByQ, so we can safely assist you! -AG
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To keep your information secure, please complete our request form to our Accounts team at msft.it/60129nBHg, so we can safely assist you! -AG
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We recommend writing to our Realms Support team at msft.it/60149nBGY, so we can assist you further! -AG
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To keep your information secure, please complete our request form to our Accounts team at msft.it/60109nB1k, so we can safely assist you! -AG
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To keep your information secure, please complete our request form at msft.it/60129VkVI so we can quickly and safely assist with your question! ^FF
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If you're experiencing crashing, we can help if you make a ticket with us! To keep your information secure, please complete our request form at msft.it/60139VGtN so we can quickly and safely assist with your question! ^BT
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If you want a refund, you'd gotta reach out to Microsoft about that. If you need help with reinstalling the game, I'd also suggest contacting our Tech team since they'd be better able to help you with troubleshooting that. ^BT
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Let's have our Tech team take a look! To keep your information secure, please complete our request form at msft.it/60199VGTD so we can quickly and safely assist with your question! ^BT
You should be able to make the ticket, no problem! Just go ahead and do that and our support should be able to help. ^BT
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No worries! Please send us an email at msft.it/60119pb03 Accounts team will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT
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I'd suggest letting them know that. We have other ways of verification, so the e-mail, so it should be fine if you can answer everything else. ^BT
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That's not something we would really know or have as support, but I'd highly suggest keeping an eye on the page or providing updates if you have some. Thanks for reaching out and for your patience! ^BT
Gotcha! If you could, can you reach out to our Accounts team so they can look into that for you? I'd also suggest giving them a screenshot of the error you're getting. ^BT
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Let's have our Accounts team take a look! To keep your information secure, please complete our request form at msft.it/60129pTur so we can quickly and safely assist with your question! ^BT
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It's possible that you're logging into an account that doesn't have a game license. I'd suggest checking this FAQ to see if it helps: msft.it/60169pTyy ^BT
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We can also help you by verifying ownership of your account. I'd suggest continue working with the agent in the ticket and they should be able to help! ^BT
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Not sure why, but our team can take a look for you! To keep your information secure, please complete our request form at msft.it/60119Tv8V so we can quickly and safely assist with your question! ^BT