Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
- Tweets 241,574
- Following 100
- Followers 478,593
- Likes 43
We can't open or answer DMs, but we'd be happy to help. Pass over that ticket number and I'll take a look. ^BT
1
Please visit our bug report site to see if the problem has already been reported: msft.it/60129R6Ne. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report: msft.it/60139R6N5 ^BT
Not sure why! I'd suggest reaching out to our Realms team so they can look into that. To keep your information secure, please complete our request form at msft.it/60139uCE5 so we can quickly and safely assist with your question! ^BT
That's not something we would be able to help with as support, but I'd suggest sending that as feedback to our Feedback page for our Devs. You can do that by following this link: msft.it/60199u77L ^BT
1
Let's have our Tech team take a look! To keep your information secure, please complete our request form at msft.it/60169u7I4 so we can quickly and safely assist with your question! ^BT
1
1
We'd recommend reviewing that bug report periodically to see if any new workarounds or information become available. Please note that we at Minecraft Support are unable to provide an estimate on when the issue will be resolved. Thank you for your understanding. ^FF
Your best bet is to submit your feedback and suggestions at msft.it/60159ulVU. That way, our game devs can take a look at your ideas! ^FF
I'm gonna have you try something. If you could, can you try logging into the website with your registered e-mail and password and see if that helps? ^BT
1
I'd say to reach out to our Support team about that. To keep your information secure, please complete our request form at msft.it/60179u96z so we can quickly and safely assist with your question! ^BT
1
Let's have our Marketplace team take a look! To keep your information secure, please complete our request form at msft.it/60199ugFz so we can quickly and safely assist with your question! ^BT
Let's have a Technical specialist take a closer look. Please complete our request form at msft.it/60119uegD and be sure to include any relevant screenshots and troubleshooting steps you've already tried. ^FF
1
1
It sounds like you may have run into a known issue: msft.it/60139ubcU. You can upvote if the issue hasn't been resolved. To vote for or watch issues, you can find the options to do so on the upper right of any bug report page. ^FF
It looks like your ticket is currently waiting for an agent response. We don't have an ETA on response time at the moment, but we definitely appreciate your patience! Our team will get back to you as soon as they possibly can. ^FF
Let's have our Tech team take a look! To keep your information secure, please complete our request form at msft.it/60119uXHh so we can quickly and safely assist with your question! ^BT
Gotcha. It looks like you forgot your Microsoft e-mail, so you'll need to reach out to Microsoft Support about this. Please reach out to Microsoft Support at msft.it/60199un2T on Twitter, or through their help site directly: msft.it/60109un2p ^BT
Gotcha. In that case, I'd suggest reaching out to Microsoft Support. For assistance with your Microsoft account, please reach out to Microsoft Support at msft.it/60189unrI on Twitter, or through their help site directly: msft.it/60199unrL ^BT
1
1
It's possible that you're logging into the wrong account. Double check your crendentials and make sure that you're logging into the right Microsoft account. I'd also suggest checking this FAQ to see if it helps: msft.it/60189unyK ^BT