It looks like the agent working on your ticket has requested some additional information, so be sure to reply back to them with the information that they are asking for. ^FF
You'd gotta reach out to Microsoft Support in regards to this. For assistance with your Microsoft account, please reach out to Microsoft Support at msft.it/60109MKNy on Twitter, or through their help site directly: msft.it/60119MKNJ ^BT
I'd suggest reaching out to our Tech team so they can have a look! To keep your information secure, please complete our request form at msft.it/60119MK0N so we can quickly and safely assist with your question! ^BT
Let's have our Accounts team look into that for you! To keep your information secure, please complete our request form at msft.it/60119MKWL so we can quickly and safely assist with your question! ^BT
Please visit our bug report site to see if the problem has already been reported: msft.it/60109MKip. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report: msft.it/60119MKiV ^BT
Let's have our Support team take a look! To keep your information secure, please complete our request form at msft.it/60169M1B8 so we can quickly and safely assist with your question! ^BT
Please visit our bug report site to see if the problem has already been reported: msft.it/60189MEI6. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report: msft.it/60199MEIB ^BT
Let's have our Tech team take a look! To keep your information secure, please complete our request form at msft.it/60149MESC so we can quickly and safely assist with your question! ^BT
Let's have our Realms team take a look! To keep your information secure, please complete our request form at msft.it/60109MEbA so we can quickly and safely assist with your question! ^BT
Please visit our bug report site to see if the problem has already been reported: msft.it/60189zovC. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report: msft.it/60199zovh ^BT
I'd suggest reaching out to our Realms experts and they should be able to answer your questions. To keep your information secure, please complete our request form at msft.it/60199zo3W so we can quickly and safely assist with your question! ^BT