Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Our Accounts team can help if you make a ticket with them! Please send us an email at msft.it/60179O1y3 we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT
If you have more information pertaining to your account that may help clarify things, we recommend submitting a new ticket so that our agents can assist you further. Please understand that we cannot assist players here on Twitter. -AG
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Hmm, indeed, you should have received an automated email containing your ticket number. We recommend checking your junk, spam, and filters, just in case the message didn't come through. Alternatively, you can log in to our support site to view your ticket, as well. -AG
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Microsoft Support will refer players recovering a Mojang account to Minecraft Support. We suggest returning to Microsoft Support, but our accounts team may be able to help, as well: msft.it/601393a0f. If you do so, may we know your ticket number? -AG
It is not. Minecraft Support agents have the final say in cases that they review and cannot be appealed here. If you have other questions about Minecraft, please let us know. -AG
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Hello there! The support ticket page should be working now. We recommend writing to our Realms support team at msft.it/601093sYM, so we can assist you further! -AG
Hello there! If your issue is not related to account support, we may be able to assist you. What seems to be the issue? -AG
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We recommend writing to our Realms support team at msft.it/601193s59, so we can assist you further! -AG
We recommend writing to our technical support team at msft.it/601193seP, so we can assist you further! -AG
Hello there! The support ticket page should be working now. We recommend writing to us at msft.it/601993sdP, so we can assist you further! -AG
Hello there! The support ticket page should be working now. We recommend writing to us at msft.it/601393sjU, so we can assist you further! -AG
Hi there! We recommend voting for an existing bug report or submitting a new bug report here: msft.it/601393sjz -AG
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To keep your information secure, please complete our request form to our Accounts team at msft.it/601293sw2, so we can safely assist you! -AG
To keep your information secure, please complete our request form to our Accounts team at msft.it/601293sZu, so we can safely assist you! -AG
Hello! Are you experiencing an issue with Minecraft on PC? If so, what seems to be the issue? And are you playing Java Edition or Bedrock Edition? -AG
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Happy to help! If you have any other questions about Minecraft, please don't hesitate to reach out to us again. -AG
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We recommend writing to our technical support team at msft.it/601693spe, so we can assist you further! -AG
Hello there! The support ticket page should be working now. We recommend writing to us at msft.it/601893srw, so we can assist you further! -AG
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