Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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We recommend writing to us at msft.it/60129Jhrs, so we can assist you further! -AG
Hi there! We recommend voting for an existing bug report or submitting a new bug report here: msft.it/60129JhRQ -AG
Minecraft data (worlds, inventory, skins) is stored locally on your device and isn't attached to your account; we're unable to recover that data if it's been lost/corrupted. Check our guide on managing data/game storage: msft.it/60199JWHB. ^FF
Support does not change usernames for players and we are unable to change availability; the system is fully automated. If you are unable to choose the username you want, we ask that you please choose a different username. ^FF
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Please visit our bug report site to see if the problem has already been reported: msft.it/60199JWBF. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report: msft.it/60109JWB2. ^FF
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We recommend writing to us at msft.it/60149JeJA, so we can assist you further! -AG
Thank you for providing your ticket number. Your ticket is currently still in the queue and awaiting a response from our support agents. We ask for your continued patience at this time. -AG
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To keep your information secure, please complete our request form to our Accounts team at msft.it/60149Jb9n, so we can safely assist you! -AG
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Hi! A support agent from our account specialists team will arrive at your ticket once it comes up in the queue. If you like, you can provide us with the ticket number, and we can check on the ticket's status. Do you have a ticket number? -AG
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Hi! It looks like this item is unlocked by completing an achievement. We recommend completing the achievement on each device to use the item on said device. -AG
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Looked through our database and we were able to find your ticket! An agent will be with you as soon as they get to it and you'll get a response through e-mail. Thanks so much for your patience and let us know if you run into any other issues! ^BT
Gotcha! You should be able to make another account and attach it just fine. If you run into any issues with it, let us know. ^BT
Gotcha! If you could, can you reach out to our Support team to look into that? To keep your information secure, please complete our request form at msft.it/60169yFU0 so we can quickly and safely assist with your question! ^BT
Please reach out to our Support team! To keep your information secure, please complete our request form at msft.it/60179yFY3 so we can quickly and safely assist with your question! ^BT
Please complete our request form at msft.it/60179yx3P so that we can look further into this issue for you. ^FF
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Please complete our request form at msft.it/60199yxMx so that we can look further into this issue for you. ^FF
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Please complete our request form at msft.it/60149yxMk so that we can look further into this issue for you. ^FF
The only way you'd be able to is if you have a backup of your world from before you lost your stuff. ^BT
Gotcha. I'd suggest making a ticket with our team and then our team should be able to help you through e-mail! To keep your information secure, please complete our request form at msft.it/60149yvvg so we can quickly and safely assist with your question! ^BT
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