Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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That's definitely no fun to deal with! Can you tell us if you're on Java or Bedrock, the device that you're playing Minecraft on, and what troubleshooting you've tried so far, if any? ^FF
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Can you double-check that you've signed in to the correct Microsoft account in the Minecraft launcher? If you're signed in correctly and still being prompted to create an account, then let's have an Account specialist take a closer look: msft.it/60159GZwx. ^FF
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Please complete our request form at msft.it/60199GkSX so that one of our Technical specialists can look further into this issue for you. ^FF
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If you haven't yet migrated, please submit a ticket at msft.it/60179GkoR so one of our Account specialists can take a look. If you've already migrated, you'll need to reach out to Microsoft Support: msft.it/60189Gkor. ^FF
We recommend writing to our technical support team at msft.it/60169Gkzk, so we can assist you further! -AG
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To keep your information secure, please complete our request form to our Accounts team at msft.it/60159GkKc, so we can safely assist you! -AG
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Hi! We cannot comment on what changes are coming to Minecraft. We recommend following the website's news and our main Twitter for updates to Minecraft. -AG
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We recommend writing to us at msft.it/60179GTpv, so we can assist you further! -AG
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Mojang's ToS/brand guidelines describe what you can and can't do with Mojang's games/brand/assets. msft.it/60109GTys (more info here: msft.it/60119GTyt). If anything is not covered or not understood, we advise you to seek legal counsel. -AG
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We recommend writing to our technical support team at msft.it/60109Grf6, so we can assist you further! -AG
Hi there! We recommend voting for an existing bug report or submitting a new bug report here: msft.it/60109Gr4n -AG
Hi there! We recommend voting for an existing bug report or submitting a new bug report here: msft.it/60149GrNa -AG
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Minecraft Support is unable to comment on any future updates or features that are not publicly known at this time, but if you'd like to leave your feedback to the devs about this, please be sure to submit it at msft.it/60179ES35. ^FF
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Please complete our request form at msft.it/60159EqAD so that one of our Realms specialists can look further into this issue for you. ^FF
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Thanks for that! It looks like your ticket is in out queue waiting for an agent to respond. Also, we strongly suggest you delete your previous tweets, as they contain personal information that can be used to potentially compromise your account. ^FF
We first recommend ensuring that you're signed in with the same Microsoft account on the Microsoft Store, Microsoft Edge, Xbox Companion App, and the Minecraft launcher. If the issue persists, please contact Microsoft Support: msft.it/60119EWut -AG
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We can only recommend reviewing the aforementioned posting guidelines before your next post. We are unable to comment on decisions made by the moderation team on the feedback site. -AG
We recommend writing to our technical support team at msft.it/60149EmFr, so we can assist you further! -AG
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You'll likely have received a response in your email inbox that contains information such as your ticket number. Would you be so kind as to provide it? Once we have your ticket number, we'll be happy to check on the ticket for you. -AG
Please note if a post has been removed, we cannot comment on decisions made by the moderation team for the feedback site. For more information about the posting guidelines, please see our link: msft.it/60169EcAn
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