Problems with Minecraft ? Visit us at help.minecraft.net
Redmond, WA
Joined January 2013
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Gotcha, thanks for giving those steps a try! Let's have one of our Technical specialists take a closer look into this for you. Please complete our request form at msft.it/6011ghwed. ^FF
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We're unable to answer specific questions regarding our ToS, but all available info is at msft.it/6011ghwj3. You can check out the Servers and Hosting section under the Commercial Guidelines section for more details. ^FF
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Try resetting your router, and if possible, switch to a hardwire connection or a different WiFi network. If you're still having trouble connecting, please let us know. ^FF
Please visit our bug report site to see if the problem has already been reported: msft.it/6017ghZQf. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! msft.it/6018ghZQA ^FF
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Can you let us know what troubleshooting steps you've tried so far, if any? If possible, try using a hardwire connection and completely close and reopen Minecraft, and ensure you've got a stable internet connection. ^FF nitter.vloup.ch/messages/compose…
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Just looked into this for you and it looks like they've been in the Bedrock version since version 1.4.0.! ^BT
Let's have our Tech team have a look! To keep your information secure, please complete our request form at msft.it/6015ghXY3 so we can quickly and safely assist with your question! ^BT
We'd be happy to help once we have more info. What platform are you playing on when you run into thi sissue? ^BT
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We can't answer DMs, but I assure you that an agent will be with you as soon as they reach your ticket. Thanks for your patience! ^BT
Let's have our Support team take a look! To keep your information secure, please complete our request form at msft.it/6011ghTXL so we can quickly and safely assist with your question! ^BT
I'd suggest giving an update to the ticket and an agent should be able to help you. Thanks for your patience! ^BT
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Let's have our Accounts team take a look! Please send us an email at msft.it/6019ghrhv and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT
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We'd be happy to help you if you make a ticket with our Support team! Please send us an email at msft.it/6011gCARN and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT
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Reach out to our Realms team so they can take a look! To keep your information secure, please complete our request form at msft.it/6017gCNbX so we can quickly and safely assist with your question! ^BT
Our Tech team can take a look for you! To keep your information secure, please complete our request form at msft.it/6019gCFr5 so we can quickly and safely assist with your question! ^BT
I'd suggest reaching out to our Tech team so they can have a look! To keep your information secure, please complete our request form at msft.it/6010gCIo6 so we can quickly and safely assist with your question! ^BT
Please visit our bug report site to see if the problem has already been reported: msft.it/6012gCaFi. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report: msft.it/6013gCaFc ^BT
Make a ticket with our Accounts team so they can take a closer look. Please send us an email at msft.it/6013gCQpd and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^BT